Refund and Returns Policy

Last updated: December 30, 2025

We want you to be happy with your purchase. Please read our policy carefully.

Check on Delivery

Please inspect your product immediately upon delivery. If it’s damaged, defective, or the wrong item, return it instantly. Products cannot be returned once accepted and checked.

Refunds

Refunds are issued to the original payment method (bKash or COD) and may take 3–7 business days after we receive the returned item.

Non-Returnable Items

Products damaged by misuse or normal wear and tear cannot be returned. Customized orders are also non-returnable unless defective.

Return Shipping

Customers may cover return shipping costs unless the product is defective or incorrect.

Contact Us

If you need to return a product or have any questions, please contact us:

  • Phone: 01774020660

  • Email: fishparadise21@gmail.com