Terms & Conditions

Last updated: December 30, 2025

By using our website and placing an order, you agree to these Terms & Conditions. Please read them carefully.

Orders

  • All orders are subject to availability.

  • We reserve the right to cancel or refuse any order.

  • For pre-paid orders (bKash or Nagad), order confirmation does not guarantee acceptance until payment is received and verified. COD orders are accepted upon confirmation.

Payment

  • Payments can be made via bKash, Nagad, or Cash on Delivery (COD).

  • We do not store your bKash or Nagad PIN or any other sensitive payment information.

  • For pre-paid orders (bKash or Nagad), payment must be completed before order processing begins. COD orders are processed immediately.

Shipping & Delivery

  • We deliver to the address provided at checkout.

  • Delivery times may vary depending on location and product availability.

  • We are not responsible for delays caused by third-party delivery partners.

Returns & Refunds

  • Returns and refunds are subject to our Refund / Return Policy.

  • Please contact us for any issues with your order before initiating a return.

Intellectual Property

  • All content on this website, including images, text, and logos, is our property.

  • You may not copy, distribute, or use any content without permission.

Liability

  • We are not responsible for indirect, incidental, or consequential damages arising from the use of our products or website.

Changes

  • We may update these Terms & Conditions at any time.

  • Changes will be posted on this page with the updated date.

Contact Us

If you have any questions about this Privacy Policy, contact us at:

  • Phone: 01774020660

  • Email: fishparadise21@gmail.com